Surterra Wellness- Tallahassee

Previous Customer

Their product is good, but I can not recommend the vape pens. Save your money. $25 for a pen may sound cheap, but it ends up costing in the end. I've purchased a few pens from here. It's a all in one built in batter non rechargable. Battery dies before the medicine is gone you are screwed. Lucky if you are offered a discount on a replacement but that comes off your script. They can't replace lost ML's on your script. They also try to blame the consumer for not storing it in an upright position. Which wouldn't effect a battery? Maybe they are trying to hide a leaky cart problem too that I didn't notice. Their pens also leave more residue in the carts than other places I have experienced. Buy else where until they change their design. Batteries should never be a problem with rechargables and much better for the planet.